Privacy Policy

Last updated: October 2025

At Eliza’s Garden Cottage, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website elizasgardencottage.nz, make a booking, or contact us.

1. Information We Collect

We collect personal information in the following ways:

  • Contact form: When you send an enquiry, we collect your name, email address, and any other details you provide.

  • Newsletter signup: When you subscribe, we collect your name and email address so we can send you updates or offers.

  • Bookings: When you book via third-party platforms (such as BookIt, Airbnb, or Booking.com), they collect and manage your booking details, payment information, and contact information. We only receive the information necessary to manage your stay.

  • Analytics and cookies: We use Google Analytics and Meta Pixel to understand how visitors use our site and to improve your experience. This may include your device type, browser, IP address, and general location data.

2. How We Use Your Information

Your personal information is used to:

  • Respond to your messages or enquiries

  • Manage your booking and communicate about your stay

  • Send newsletters or updates (only if you’ve opted in)

  • Improve our website and marketing through analytics

We will never sell or rent your personal information to others.

3. Third-Party Services

We use trusted third-party providers to run parts of our business. These may include:

  • Booking platforms: Airbnb, Booking.com, BookIt (each has its own privacy policy).

  • Email marketing: For sending newsletters and updates.

  • Analytics and marketing tools: Google Analytics and Meta Pixel.

These services may store or process data outside New Zealand. We ensure that all third-party providers comply with relevant privacy and data protection laws.

4. Cookies

Our website uses cookies to:

  • Help us understand how visitors use our site

  • Improve functionality and performance

  • Support targeted advertising through Meta and Google

You can disable cookies in your browser settings, though this may affect how our website functions.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, please note that no online system is completely secure.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to that information

  • Withdraw your consent for marketing communications at any time

If you’d like to exercise these rights, please contact us (see below).

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Eliza’s Garden Cottage
Email: elizasgardencottage@gmail.com
Website: elizasgardencottage.nz

8. Updates to This Policy

We may update this policy from time to time to reflect changes to our business or legal obligations. Any updates will be posted on this page with a revised “last updated” date.